R.I.C. Publications recently identified an incident involving an unauthorised email sent on 30 May 2026 from an automated email function associated with our website.
We have also become aware that a third party has named our company online alongside claims they have accessed some of our information without authorisation.
We understand this news may cause concern and wish to assure our customers that we are investigating this as a priority, including a review of our security systems as a precautionary measure.
We apologise for any concern that this news may cause and would like to assure our stakeholders that we have no evidence of any broader impact on our systems or information at this time.
We recommend that our stakeholders remain vigilant against the risk of further potential phishing emails or scam calls, which are often the most likely risk associated with unauthorised access to contact information.
We provide some cyber safety guidance at the end of this statement which outlines some steps our customers may want to take as a precautionary measure.
We take cyber security seriously and are committed to keeping all our stakeholders updated as we work to respond to this incident.
We are also liaising with the relevant authorities in response to this incident alongside various experts across the cyber security industry.
We would like to assure our customers that we are taking all appropriate steps to remediate this situation as swiftly as possible.
If you have any questions, our dedicated support team can be contacted by email on [email protected].
There are steps you can take to help protect yourself against scams:
being aware of email, telephone and text-based scams and refraining from sharing personal information unless you are certain about who you are sharing it with;
More information is available here:
Australian Cyber Security Centre: https://www.cyber.gov.au/learn-basics.
Act Now, Stay Secure: https://www.actnowstaysecure.gov.au/
Scamwatch: https://www.scamwatch.gov.au/get-help/protect-yourself-from-scams/.
Office of the Australian Information Commissioner: https://www.oaic.gov.au/privacy/your-privacy rights/data-breaches/identity-fraud